Rapport and Confidence Building Techniques
IN A PROGRAMME: 1) 5 stages of marketing communication. The ability to build trust as the basic skill of a successful seller. 2) Who and why do people trust? 3) An authoritative (expert) approach to sales. 4) Work with an emotional thermometer: - compliment technique - The technique of "gift" - Customer anchoring 5) 7 methods of active listening: consolidation in practice. 6) Establishment of rapport - joining techniques. 7) Types of clients (reference, motivation) and the ability to work with them. The master class will certainly be useful to you if: - You are just starting your career in sales. - You want to improve sales skills and reach a new level of skill. - You sell by phone and / or in person. Attention! The workshop is practical, so a group of up to 20 people is recruited! Date: November 20 Time: 18: 30-21: 00 Cost: 450 UAH - early ticket 650 UAH - per day of the master class Discounts do not apply to this event. Location: Odessa, Bolshaya Arnautskaya 2a, 2nd floor, office 206 Phone: (063) 356-33-36 (067) 481-80-10 Email: mail@bst.com.ua