Emotional intellect. Self-control, influence on others

In a programme: 1. The concept of what emotional intelligence is. 2. Key differences between IQ and EQ (how the brain works). 3. The main attributes of EQ, according to the theory of Daniel Goleman. (Self-diagnosis using the technique of David Caruso and Radislav Gandapas). 4. Varieties of types of thinking (prism of perception). How they affect communication between people. 5. Basic emotions and their impact. 6. 3 scenarios of human behavior, and their consequences. Maturity levels EQ. Resource state concept. 7. Techniques for neutralizing destructive emotions. 8. How to recognize other people's emotions? 9. Signs of high (developed) and low (not developed) EQ. 10. The formula for the quality of the attitude of employees to work. And what is the role of the leader. Conducted by: Stanislav Kolesnikov - 12 years in the position of director of the Epicenter K Shopping Centers. Management of teams of 250-500 people; 18 years of experience in managerial positions in various sales areas: distribution, B2B, retail; certified teacher-practitioner, expert in the field of team management and team leadership, as well as project management Date: January 26, 18: 00-21: 30 Address: Bolshaya Arnautskaya, 2a, office 206 *** Cost *** 550 UAH - early ticket 750 UAH - on the day of the event Phones: (067) 481-80-10 (063) 356-33-36 Email: mail@bst.com.ua