"The art of managing your emotions and not only" with Olga Kozmenko

PRACTICAL LECTURE from Olga Kozmenko "The art of managing your emotions and not only" Over 20 years of experience in the restaurant business has taught me how to find common ground with contractors and guests, business owners and staff. Opening the doors of each new establishment for guests, every time I realized that there is one important factor that cannot be planned and calculated, but it affects the success of the business more than others. I'm talking about an atmosphere that creates emotion and a state that creates an atmosphere. Communication that creates a new state, questions that transform reality - this is EMO coaching. Possessing the latest coaching tools, it is possible to manage reality in any place, business or communication.