Anti Conflict. Interpersonal conflicts in medical practice

“Anti Conflict. Interpersonal conflicts in medical practice. " Anti-Conflict is a two-day hands-on workshop where you will learn: ✅ manage conflict, ✅ stop being afraid of conflicts, ✅ prevent conflicts in the bud. 1st day. Theory of Conflict. ▫️Relevance of the development of conflictological competencies among specialists involved in the provision of medical services. ▫️What is conflict? Classification, etiology, pathogenesis, clinical picture of conflicts. ▫️How do they arise? How do we treat them and how do we react? Emotions in conflict. ▫️Concepts position, interest and needs. ▫️Causes and conditions of conflicts in medicine. 2nd day. Analysis of conflicts and ways to resolve them. The practical part. ▫️Diagnostics and differential diagnostics of Kf. Signs, signals and stages of conflict. The concept of escalation and de-escalation of the conflict. ▫️Strategies of behavior in the conflict. ▫️Negotiations. Preparation for negotiations. Facts and conjectures. Rules for successful communication in a conflict. Tactics to increase tension in communication and tactics to reduce tension in communication. Arrangements and conclusion of an agreement. What to do in the post-conflict phase. ▫️Prevention of conflicts in the medical team and in the collegial environment. Personnel policy, corporate culture, favorable psychological environment. Trainer: dermatologist, cosmetologist; co-founder of the PR Cosmetology clinic; founder # fearless doctorTrainer and consultant for the development of soft skills and communication competencies in medicine Grabchenko Alla. Participation fee: 7000 hryvnia. The cost of participation includes: theoretical and practical parts of the seminar, participant package, coffee breaks, access to a closed group in Telegram with useful information. At the end of the workshop, you will receive a certificate. Conflicts are not the end of the world. They can be solved peacefully. Safely. And with comfort for both parties. This can and should be learned. Come to the practical seminar "Anti-Conflict", make your work and life more comfortable 